Hamilton : Règlement no 07-170, art. 11(a) — 11 Tow Truck Business Operators A tow truck business operator shall

11 Tow Truck Business Operators A tow truck business operator shall:

• not permit their tow truck to be driven unless:
• (i) the driver is a tow truck driver licence holder; and Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (ii) the tow truck has been approved for use as a tow truck by the Director of Licensing;
• (b) ensure that a tow truck driver driving their tow truck complies with all applicable provisions of this Schedule and By-law;
• (c) keep at all times in their tow truck an original or copy of:
• (i) the tow truck’s motor vehicle registration issued under the Highway Traffic Act and the current Ontario Ministry of Transportation passenger Motor Vehicle Permit;
• (ii) the tow truck owner licence; and
• (iii) proof of the insurance required under this Schedule;
• (d) ensure that their tow truck is at all times during the term of tow truck business

owner licence insured in a manner satisfactory to the Director of Licensing; Condition of Tow Truck

• (e) ensure their tow truck is equipped with:
• (i) a winching or hoisting device of sufficient capacity to safely lift a motor vehicle or trailer;
• (ii) a tow cradle, tow-bar or tow-sling maintained to ensure the safe lifting and towing of a motor vehicle or trailer;
• (iii) a device for securing the steering wheel of a motor vehicle;
• (iv) a fire extinguisher no smaller than 2.5 kilograms with a rating of 10-B:C kept in working order and securely mounted at a place readily accessible to the driver;
• (v) a safety vest;
• (vi) a broom;
• (vii) a shovel;
• (viii) a waste container, including a flexible waste container, at least 20 litres in volume;
• (ix) a first aid kit; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (x) an intermittent amber warning light system consisting of at least one light which is clearly visible in directions from a distance of at 100 metres;
• (xi) a pry bar of no less than 1.5 metres in length;
• (xii) two wheel blocks;
• (xiii) flares or reflector kits;
• (xiv) flashlight;
• (xv) wheel wrenches;
• (xvi) two tow safety chains no less than 2.7 metres in length with links made of steel no less than 8 mm in diameter;
• (xvii) rope;
• (xviii) booster cables;
• (xix) magnetic towing lights to be attached to the rear of the motor vehicle or trailer being towed to provide illumination and signal braking.
• (f) maintain:
• (i) the interior of their tow truck in a clean, tidy and dry condition; and
• (ii) the exterior of their tow truck in a clean and tidy condition including but not limited to being free from body damage and having a well- maintained paint finish;
• (g) ensure the tow truck number is:
• (i) affixed to the door on either side of the truck, below the side view mirror, or to another location on the tow truck approved in advance by the Director of Licensing;
• (ii) in letters and numbers at least 6 centimetres in height;
• (iii) in Verdana or Arial font;
• (iv) in a colour that contrast with the background colour by at least 75%; and
• (v) plainly visible in its entirety at all times;
• (h) display the name and telephone number of the tow truck business and tow Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx truck number:
• (i) on both sides of the tow truck or on another location as approved in advance by the Director of Licensing;
• (ii) in letters and numbers at least 18 centimetres in height;
• (iii) in a colour that contrasts with the background colour; and
• (iv) so as to be plainly visible in their entirety at all times;
• (i) ensure that at all times when their tow truck is being used or is available for use it is free from mechanical defects;
• (i) when reported by a tow truck driver licence holder; or
• (ii) as directed by an Officer;
• (j) report any incidents of damage or injury involving their tow truck immediately to the Director of Licensing;
• (k) provide a current Ontario Ministry of Transportation Vehicle Inspection Report showing approval and acceptance or a current Safety Standards Certificate issued under the Highway Traffic Act for the tow truck at such time as prescribed by this Schedule or as requested by the Director of Licensing; Towing Services (l)(i) retain trip records and the signed and dated copies of the towing service rate cards under paragraph 10(l)(ii) for at least one year; and
• (ii) make trip records and the signed and dated copies of the towing service rate cards under paragraph 10(l)(ii) available to the Director of Licensing upon request; (m)(i) keep a complaint record for each complaint in a form satisfactory to the Director of Licensing that includes: