Hamilton : Règlement no 07-170, art. 39(10) — Licensing By-law (Short-Term Rentals)

The amount of the adjustment shall not exceed the percentage annual increment in the Taxi Cost Index

• (TCI) as set out in Appendix 6. DUTIES OF A TAXICAB DRIVER 46.(1) No licensed taxicab driver shall fail to:
• (a) ensure that the Tariff card, Taxicab Passenger’s Bill of Rights, Taxicab Driver’s Bill of Rights and taxicab driver’s photo identification is in place and maintained in place in the holder required to be provided in the taxicab pursuant to this Schedule which such driver is operating;
• (b) when operating a taxicab, be neat and clean in personal appearance and personal hygiene;
• (c) when operating a taxicab, be civil and behave courteously;
• (d) turn off any radio, tape player or any other sound producing mechanical device in his or her taxicab and turn down the volume on any two-way radio or cell phone in his or her possession or control, used for receiving or confirming calls for his or her taxicab services, upon being requested to do so by any passenger, and having done so, shall leave such devices in the off or turned down position, as the case may be, until termination of the trip with that passenger;
• (e) maintain the interior and exterior of the taxicab within his or her control in a clean and tidy condition; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (f) when operating a taxicab, punctually keep all his or her appointments and engagements, and no licensed taxicab driver shall make any appointment if a previous engagement would prevent such driver from fulfilling it;
• (g) except when the driver has a previous order or engagement when operating a taxicab, serve the first person who may lawfully require the service of his or her taxicab at any place within the City and at any time during his or her work shift, whether day or night, except when the person:
• (i) is unruly or disorderly;
• (ii) refuses to give his or her destination;
• (iii) is in possession of an animal other than a seeing-eye dog;
• (iv) is eating or drinking any food or beverage and refuses to dispose of same prior to entry into the taxicab vehicle;
• (v) has not paid a previous fare or cancellation fee;
• (vi) is, in the reasonable belief of the driver, unable or unwilling to pay the fare and has been unable or unwilling to satisfy the driver that he or she has the funds to pay the fare;
• (vii) is a grossly unclean person;
• (viii) in the reasonable belief of the taxicab driver, poses a threat to his or her personal safety; or
• (ix) is smoking and refuses to extinguish the cigarette, cigar or pipe or other smoking product and/or instrument prior to entry into the taxicab vehicle
• (h) when operating a taxicab, upon the request of any passenger or whenever there is a dispute over the fare, provide a complete receipt for the fare or charge made and paid, indicating thereon: Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (i) the place of pick up and discharge of such passenger;
• (ii) the taxicab driver’s name;
• (iii) the number of his or her taxicab driver licence;
• (iv) the identifying number on the taxicab vehicle;
• (v) the number of the taxicab owner’s licence for the vehicle;
• (vi) the Provincial Motor Vehicle Permit Number for the taxicab; and
• (vii) that it is a “Taxicab” receipt;
• (i) when operating a taxicab, take due care of all property delivered or entrusted to him or her and accepted by him or her for conveyance or safekeeping, and immediately upon termination of any hiring or engagement, search the interior of his or her vehicle for any property lost or left therein and forthwith deliver to the person owning the same all money or property left in his or her taxicab; or if the owner of the money or property cannot be at once found, deliver all of the (17-012) said money and property to the nearest taxicab broker and report all information pertaining thereto in his or her knowledge, possession and belief;
• (j) at the conclusion of a trip, call the passenger’s attention to the amount of the fare registered on the meter and place the meter in a non-recording position and if the taxicab is equipped to accept debit, credit or payment through an (17-012) app, allow the passenger to choose their means of payment;
• (k) ensure that when more than one passenger is being transported in a taxicab, and said passengers have different destinations, the taximeter is re-flagged after each destination. The individual or individuals shall then be responsible for the fee registered on the taximeter at the point of their particular destination; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (l) take the shortest in distance and most practical route to the destination provided by the passenger, unless the passenger directs the taxicab driver to take another route;
• (m) while operating a taxicab, keep and maintain at all times in such taxicab sufficient bills and coins such that change may be provided to passengers of such taxicab;
• (n) be permitted to engage the taxicab meter before the passenger enters the vehicle, only after the taxicab driver has notified the passenger of his or her arrival and has waited at least five (5) minutes after the taxicab driver has notified the passenger of his or her arrival;
• (o) engage the taxicab meter at the commencement of the trip and keep it engaged throughout the trip, unless otherwise exempted under this Schedule;
• (p) when operating a taxicab, use an electronic format approved by the Director of (17-012) Licensing to collect the following information:
• (i) the name, address and taxicab driver’s licence number of the driver;
• (ii) the date;
• (iii) the number and date of issue of the taxicab owner’s licence issued pursuant to the provisions of this Schedule;
• (iv) the location, date and time of the beginning and end of every trip made trip and the number of passengers carried;
• (v) the amount of the fare collected for each trip; and
• (vi) the meter readings at the start and finish of each working period;
• (q) provide the owner of the vehicle with a copy of the trip sheets daily;
• (r) retain a record of every trip in an electronic format approved by the Director of Licensing for at least twelve (12) months following each trip, and make such Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx records available to the Director of Licensing upon written request within two (17-012)