Kingston By-law 2021-10, s. 10.1 — Short-term Rental Licensing By-law

Every Short-term Rental Brokerage shall:

• remit to the Director the records required pursuant to this Part every three (3) months following the date of Licence issuance;
• make available to the Director the records or information required pursuant to this Part for a specific municipal address within forty-eight (48) hours following a request to do so;
• have and maintain a system for receiving and responding to complaints from the public;
• convey any communications issued by the Director that relate to matters of municipal regulation to all hosts in a format and manner prescribed by the Director;
• keep a record of each concluded transaction in relation to a Short-term Rental listed or advertised on its platform within the geographic boundaries of the City of Kingston for three (3) years following the last day of the rental period. A transaction is concluded on the last day of the rental period. The records retained shall include the following:
• the name, address, licence number of the Short-term Rental Operator, and email contact information;
• the number of nights the Short-term Rental was rented;
• the nightly and total price charged for the Short-term Rental;
• the municipal accommodation tax charged on the transaction;
• and the total number of complaints received by the Short-term Rental Brokerage in respect of each Short-term Rental Operator;
• and any other information required by the Director