Hamilton By-law 07-170, s. 15(a) — Licensing By-law (Short-Term Rentals)

undertakes and successfully completes a service and skills training program which requires:

• (i) completion of a one-day in-class customer service training and submission of the Customer Service Certificate to the City within 30 days from the date of issuance of the new taxicab driver licence; and
• (ii) completion of an eight-hour on-line taxi driver’s training course and submission of the Certificate of Completion to the City within 90 days from the date of issuance of the new taxicab driver licence;
• (b) Despite Section15(a), taxicab driver service and skills training and testing programs are provided by educational institutions that are approved by the (17-012) Director of Licensing.