Hamilton By-law 07-170, s. 39(2) — Licensing By-law (Short-Term Rentals)

business days;

• (s) make his or her trip record and all information as to passengers carried available to any Municipal Officer and to the Director of Licensing when requested to do so;
• (t) notify the Director of Licensing in writing within six (6) days of a change of address and produce his or her licence for that change of address to be entered;
• (u) each day, before commencing the operation of a taxicab:
• (i) examine the taxicab to ensure it complies with this Schedule including checking for mechanical defects, interior or exterior damage and a jack and usable spare tire;
• (ii) report immediately any defects found to the owner of the taxicab;
• (iii) record the examination and its results including any defects reported to the taxicab owner on the daily trip sheet. (14-181)
• (v) each day, before commencing the operation of a taxicab, examine the vehicle for mechanical defects, interior or exterior damage, and a jack and usable spare tire and wheel and shall report forthwith any defects found to the owner of the vehicle;
• (w) each day, upon completion of the operation of a taxicab, return the vehicle to his or her employer and report all defects and all accidents to the owner;
• (x) report forthwith to his or her employer and the Director of Licensing any accident in which he or she was involved while operating his or her employer’s cab; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (y) at the expiration of his or her work period return the cab to his or her employer and shall not at any time abandon the cab or permit any other person to drive same;
• (z) when operating a taxicab, carry at all times and produce on request of an Municipal Officer, the driver’s licence issued under this Schedule and his or her Ontario driver’s licence; (18-252)
• (aa) when operating a taxicab, carry and display a current Tariff card at all times re-lettering and produce same on request of an Municipal Officer or a passenger;
• (bb) when a dispute arises with a passenger about the fare, refer the dispute to Director of Licensing;
• (cc) when operating a taxicab:
• (i) only enter a taxicab stand by taking his or her position at the end of any line formed by the taxicabs already at the stand;
• (ii) while waiting at a taxicab stand or at any other public place:  not obstruct or interfere in any way with the normal use of the taxicab or public place, or interfere with the surrounding traffic patterns;  be sufficiently close to his or her taxicab to have it under observation at all times;  not wash the taxicab; and  not make repairs to his or her taxicab, unless the repairs are immediately necessary.
• (iii) subject to the Taxicab Passengers’ Bill of Rights, not pick up any passenger within sixty (60) meters of a taxicab stand when there is one or more taxicabs at the stand: Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx  unless an arrangement has been previously made with the passenger to pick him or her up at that location; or,  unless the passenger exhibits a preference for that taxicab, and the chosen taxicab driver notifies the driver of the first taxicab on the taxicab stand;
• (dd) provide the medical certificate, as required by the Director of Licensing, pursuant to section 36 of this Schedule; and
• (ee) in addition to complying with all other requirements of this Schedule with respect to taxicab drivers, every licensed accessible taxicab driver shall:
• (iii) ensure that all wheelchairs being transported within the taxicab are securely fastened so as to prevent them from moving when the taxicab is in motion;
• (iv) ensure that the accessible taxicab he or she is operating:  is equipped with an extra tire, wheel and jack ready for use for that vehicle;  is in compliance with Regulation 629 of the Revised Regulations of Ontario, 1990 (Vehicles for the Transportation of Physically Disabled Persons) made under the Highway Traffic Act; and  has wheelchair tie down that comply with the regulations set out in subsection
• (ii) above;
• (iii) ensure that only a person licensed under the provisions of this Schedule as an accessible taxicab driver, and whose licence is endorsed by the Director of Licensing, is permitted to drive an accessible taxicab under his or her control; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (iv) keep accurate, daily, records of the number of trips made for disabled passengers and for non-disabled passengers; and
• (v) give priority to the use of the accessible taxicab by disabled passengers, and then permit its use for non-disabled passengers. DRIVER PROHIBITIONS 47.(1) No licensed driver shall;
• (a) operate a taxicab where the number of passengers carried exceeds the manufacturer’s seating capacity rating and no more than the maximum insured capacity for the vehicle;
• (b) operate a taxicab where seat belts are not available for use by each passenger carried;
• (c) operate a taxicab with luggage or any object placed in, hung on or attached to the vehicle in such a manner as will obstruct the drivers view;
• (d) be under the influence of any intoxicant or take, consume or have in his or her possession any alcohol, drugs or intoxicants while in charge of or operating a taxicab nor shall the use thereof by him or her be apparent while he or she is operating or is in charge of such vehicle;
• (e) operate a taxicab for more than 12 consecutive hours during any period of 24 consecutive hours;
• (f) operate a taxicab other than as a taxicab;
• (g) use any fare or Tariff card while operating a taxicab other than the Tariff card issued by the City; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (h) remove, exchange, lend or otherwise dispose of a Tariff card issued by the City;
• (i) while operating a taxicab take on any additional passengers after the vehicle has departed from any one starting point, except under the following circumstances:
• (i) when done at the request of a passenger already in the taxicab; or
• (ii) in an emergency situation; or
• (iii) an accessible taxicab, when engaged in the conveyance of disabled persons.
• (j) operate a taxicab which does not have an owner’s plate affixed thereto;
• (k) operate a taxicab where the owner of the taxicab is not licensed as an owner under this Schedule;
• (l) when operating a taxicab permit a passenger to stand while the vehicle is in motion;
• (m) operate a taxicab when the taxicab meter is not in accordance with the then existing current tariff/fare rates set out in this Schedule;
• (n) operate a taxicab when the taxicab meter does not operate properly;
• (o) operate a taxicab when the taxicab meter seal has been broken, altered or removed unless authorized under section 39;
• (p) operate a taxicab without door side numbers and/or letters and/or a roof light as required by this Schedule;
• (q) operate a vehicle which is not approved for use as a taxicab by the Director of Licensing; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (r) operate a taxicab unless such vehicle:
• (i) is equipped with a spare tire and jack, ready for use for that vehicle;
• (ii) meets the standards required for the issue of an acceptance under an Ontario Ministry of Transportation Vehicle Inspection report, or meets the standards for the issue of a Safety Standards Certificate of mechanical fitness;
• (iii) is clean, dry and in good repair as to its interior; and
• (iv) is clean and in good repair as to its exterior, free from exterior body damage and with a well maintained exterior paint finish.
• (s) recover or receive any fare or charge from any passengers or persons who had demanded his or her services which is greater or less than the fare, tariff or charge authorized by this Schedule save and except for a tip or gratuity, or otherwise as authorized under this Schedule;
• (t) when operating a taxicab recover or receive any fare or charge from any person to whom he or she has refused to show the Tariff card;
• (u) when operating a taxicab, make any charge for time lost through defects or inefficiency of the taxicab or the incompetence of the driver;
• (v) when operating a taxicab, make any charge for the time elapsed due to early arrival of the taxicab in response to a call for the taxicab to arrive at a fixed time;
• (w) when operating a taxicab, induce any person to engage his or her taxicab by any misleading or deceiving statement or representation to that person about the location or distance of any destination named by that person; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (x) knowingly drive about the streets in his or her cab any person for the purpose of soliciting from the cab for acts of prostitution or for the purpose of any illegal act;
• (y) solicit any person to take or use his or her taxicab by calling out or shouting. The person wishing to use or engage a taxicab shall be left to choose without interruption or solicitation;
• (z) employ or allow any runner or other person to assist or act in concert with such driver in obtaining any passenger or baggage at any of the public taxicab stands, railway stations or elsewhere in the said City; (18-252)
• (aa) carry any passenger who is under the influence of any intoxicant while his or re-lettering her taxicab is occupied by a person who is not accompanying the person so under the influence;
• (bb) carry any person while on duty or subject to call, other than the person or persons employing his or her services, unless first approved by that person;
• (cc) smoke in a taxicab;
• (dd) transport liquor, spirits, beer or any other alcoholic beverage except in strict compliance with the applicable legislation;
• (ee) when requested by the Director of Licensing, fail to return or surrender any licence issued under this Schedule;
• (ff) overcrowd a public taxicab stand, nor back onto the same nor push or displace any taxicab already in the stand. (A driver who wishes to enter a public taxicab stand with his or her taxicab shall do so by taking his or her position at the end of any line formed by other taxicabs already in the stand and when a driver is either first or second in line in such stand, he or she shall remain in the driver’s seat of his or her taxicab ready to be hired); Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (gg) while carrying on or engaged in the conveyance of passenger(s) stop, stand or park a taxicab on any highway except as authorized by law; or
• (hh) take on any additional passenger after the cab has departed with one or more passengers from any starting point except at the request of a passenger already in the cab or with the approval of the Issuer of Licences due to special emergency conditions;

OWNER’S DUTIES 48.(1) No licensed owner or lessee shall fail to:

• (a) hold a separate taxicab owner licence for each vehicle used or kept for hire as

a taxicab;

• (b) obtain and maintain in good standing a taxicab driver’s licence issued in accordance with this Schedule;
• (c) keep at all times in the taxicab of which he or she is the owner, the original, or

a traveling copy of the original, of each of the following documents:

• (i) the motor vehicle registration issued under the Highway Traffic Act and current Ontario Ministry of Transportation passenger Motor Vehicle Permit issued for that taxicab;
• (ii) the current taxicab owner’s licence issued in accordance with this Schedule;
• (iii) when operating the taxicab, the current taxicab driver’s licence issued under this Schedule; and
• (iv) the certificate of liability insurance for the vehicle, in accordance with this Schedule; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (d) for each taxicab for which the owner holds a licence, and before use of the taxicab,
• (i) obtain and maintain a policy of insurance in respect of the taxicab in full force and effect during the entire period of time for which the licence is issued and in full force and effect in an amount not less than $2,000,000.00, exclusive of interest and costs, against loss or damage resulting from bodily injury to or death of one or more persons or from loss or damage to property resulting from any one accident;
• (ii) provide a special endorsement to the policy of insurance referred to in paragraph (i), for passenger hazard in an amount not less than $2,000,000.00, exclusive of interest and costs;
• (iii) cause to be endorsed on the policy of insurance referred to in paragraph (i), that the City shall be given at least thirty (30) days prior notice of any cancellation, expiration or change in the amount of the insurance or in terms of the policy; and
• (iv) deposit a certified true copy of the policy of insurance and all endorsements with the City;
• (e) obtain, place and maintain therein or thereon, for each vehicle licensed pursuant to this Schedule, the following:
• (i) a current Tariff card, Taxicab Passengers’ Bill of Rights card, Taxicab Driver’s Bill of Rights card and driver’s photo identification in a holder securely affixed on the upper portion of the rear of the driver’s seat of the vehicle in a location clearly visible to the passenger(s) or in a manner approved by the Director of Licensing;
• (ii) the taxicab owner’s plate securely affixed to the left rear trunk, or at a location and in a manner approved by the Director of Licensing; and Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (iii) the owner’s plate number for that taxicab displayed in contrasting colours in letters of at least 15cm affixed on both side doors or at a location and in a manner approved by the Director of Licensing;
• (f) inform the Director of Licensing forthwith of any changes in the motor vehicle registration of the taxicab;
• (g) have in his or her vehicle a taxi meter of the type approved and road tested by the Director of Licensing or Municipal Officer and mounted in a position approved by the Director of Licensing or Municipal Officer so that it is clearly visible to the passengers in the front and rear seats of the taxicab;
• (h) have on his or her vehicle an electrically illuminated roof sign which is securely attached to the top of the taxicab in a manner approved by the Director of Licensing or Municipal Officer and wired to the taxicab meter and working in conjunction with the taxicab meter so that it is not illuminated when the meter is engaged and is illuminated when the headlights are on and the meter is in the vacant status;
• (i) ensure that each vehicle for which he or she is licensed is, in its interior, neat, clean, dry and in good repair; and, on its exterior, clean and in good repair, free from exterior body damage and has a well-maintained paint finish;
• (j) repair any mechanical defect in the taxicab, reported to such owner by a licensed driver or directed by the Director of Licensing or an Municipal Officer to be repaired;
• (k) report forthwith to the Director of Licensing any accident in which his or her taxicab was involved;
• (l) submit to the Director of Licensing a valid Safety Standards Certificate issued in accordance with the Highway Traffic Act for each taxicab at the time the

owner’s licence is renewed or transferred. Revised:

• November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (m) submit each taxicab or spare taxicab for inspection or approval or both as required under the General Provisions of this By-law or this Schedule;
• (n) it is optional for an emergency lighting warning system to be mounted on the (17-012) exterior of the vehicle.
• (o) equip each licensed taxicab with:
• (i) at all times when the taxicab is in service, a fully operational Global Positioning System;
• (ii) at all times when the taxicab is in service, a fully operational onboard camera;
• (iii) from December 15 of one calendar year to March 15 of the next calendar year at all times when the taxicab is in service, four tires specifically designed for winter driving bearing an icon representing mountain with a superimposed snowflake.(14-181) (o)(1) ensure that before the on-board camera required under paragraph 48(1)(o)(i) is serviced, the contractor has entered into a confidentiality agreement with the City as provided for in the City’s Access and Privacy Policy for Security Cameras in Taxicabs;
• (p) equip each licensed taxicab with:
• (i) a Global Positioning System; and
• (ii) an onboard camera on or before May 1, 2010;
• (q) ensure that taxicab drivers in his or her employ retain the daily trip records referred to in this Schedule for a period of time not less than twelve (12) months, that such records shall be open to inspection by any person authorized by the Director of Licensing and that such records may be removed and retained by the Director of Licensing for a reasonable time and copied by the Director of Licensing or any person authorized by the Director of Licensing; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (r) retain copies of the daily trip sheet submitted by the licensed driver of the taxicab to the owner for at least twelve (12) months and make them available for inspection, copying and retention at the request of and by the Director of Licensing or any person authorized by the Director of Licensing;
• (s) employ or use only the services of taxicab drivers licensed under this Schedule;
• (t) carry on or engage in or otherwise continuously operate or make his or her taxicab available for service within the City during the term of his or her licence;
• (u) notify the Director of Licensing in writing within six days of a change of address;
• (v) in the case of a corporation or partnership, notify the Director of Licensing immediately upon a change in ownership of the individual holding shares of the company;
• (w) make application to the Director of Licensing for re-qualification under the provisions of this Schedule for a taxicab owner licence should a threshold percentage of twenty percent of the company shares change ownership;
• (x) before acting as a taxicab driver, comply with all the requirements for the issuance of a taxicab driver’s licence under this Schedule, except that payment of the fee for issuance of a driver’s licence shall not be required;
• (y) require all drivers using or operating the owner’s licensed taxicab to comply with the requirements of this Schedule applicable to taxicab drivers;
• (z) in addition to complying with all other requirements of this Schedule with respect to taxicab owners, every licensed accessible taxicab owner shall:
• (i) keep accurate records of the number of trips made monthly for disabled passengers and for non-disabled passengers and submit the records Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx for each month to the Director of Licensing no more than 10 business days after the last day of each month;
• (ii) ensure that the accessible taxicab he or she is operating:  is equipped with an extra tire, wheel and jack ready for use for that vehicle;  has approved wheelchair tie down;
• (iii) in addition to all of the other general taxicab owner responsibilities prescribed by this Schedule, ensure that only a person licensed under the provisions of this Schedule as an accessible taxicab driver, whose licence has been endorsed by the Director of Licensing, is permitted to drive an accessible taxicab under his or her control;
• (iv) ensure that before using, or permitting to be used, any vehicle that is licensed under the provisions of this Schedule as an accessible taxicab, that the said vehicle complies with Regulation 629 of the Revised Regulations of Ontario, 1990 (Vehicles for the Transportation of Physically Disabled Persons) made under the Highway Traffic Act, and all other pertinent federal and provincial regulations as established from time to time; and
• (v) ensure that priority is given to the use of the accessible taxicab by disabled passengers, and thereafter permit the taxicab to be used for non-disabled passengers; and (18-252)
• (aa) ensure that any vehicle for which the taxicab plate is to be used shall be in compliance with this Schedule

OWNER PROHIBITIONS 49.(1) No licensed owner or lessee shall:

• (a) operate or permit the operation of a vehicle not owned by him or her under the authority of his or her owner’s plate and licence; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (b) employ any person to operate his or her taxicab who does not hold a valid taxicab driver licence issued pursuant to this Schedule;
• (c) fail to continuously operate the vehicle for which a taxicab owner’s plate has been issued;
• (d) operate or permit the operation of a vehicle of which he or she is the owner where the vehicle is not approved for use as a taxicab under the provisions of this Schedule;
• (e) operate or permit the operation of a taxicab of which he or she is the owner, without attaching the current taxicab owner’s plate for that taxicab in the manner prescribed under the provisions of this Schedule;
• (f) fail to have a vehicle which has been approved by the Director of Licensing for

the owner’s plate issued pursuant to this Schedule unless otherwise exempted in this due to repair or replacement of such vehicle;

• (g) fail to affix the taxicab owner’s plate to the vehicle approved for use as a taxicab by the Director of Licensing;
• (h) operate or permit the operation of a taxicab of which he or she is the owner while displaying any owner’s plate issued by the licensing authority of any other municipality;
• (i) fail to submit a taxicab or spare taxicab for inspection or approval or both as required under the General Provisions of this By-law or this Schedule;
• (j) permit any driver to operate such owner’s taxicab for any period in excess of 12 hours during any period of 24 consecutive hours;
• (k) operate or permit the operation of a taxicab where such vehicle has mechanical defects; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (l) operate or permit the operation of a taxicab where such vehicle has substantial exterior body damage or rust;
• (m) operate or permit the operation of a taxicab of which the owner is in affiliation with a taxicab broker who is not licensed under this Schedule;
• (n) operate or permit the operation of a taxicab of which he or she is the owner while displaying or bearing any sign, emblem, decal, ornament or advertisement, on or in his or her vehicle except in a form approved by the Director of Licensing;
• (o) operate or permit the operation of a taxicab, of which he or she is the owner, which displays or bears advertising, unless in accordance with the Advertising Prerequisites contained in subparagraph 65(1)(o)(i) and such other advertising prerequisites and guidelines as may be established by the Director of Licensing from time to time;
• (i) An owner may operate or permit the operation of a taxicab which displays or bears advertising provided that;  the content of the advertising shall not be of an obscene, racist, sexist or discriminatory nature;  all advertising, advertising signs and sign holders shall be securely mounted to the taxicab in such a manner as to prevent the sign, holder and any advertising materials exhibited thereon from loosening, separating or coming free during the operation of the taxicab;  no advertising, advertising sign or sign holder on the rooftop or exterior of a taxicab shall, in any way, block, hamper, obstruct or obscure the view of any person of the taxicab licence number, Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx taxicab licence plate, name of the owner of the taxicab and, where applicable, its broker;  no advertising, advertising sign or sign holder shall be placed or located on any window of the taxicab;  no interior advertising, advertising sign or sign holder shall be placed or located in such a way as to obstruct or obscure the vision of the driver or obstruct or hamper the driver’s operation of the taxicab, in any way, or obstruct or obscure the view, from all passenger seats, of the driver’s photo identity card, the taxicab meter, the driver’s taxicab licence, the tariff/fare card, the Passengers’ Bill of Rights card and the Driver’s Bill of Rights card;  the number of exterior advertisements or advertising signs shall not exceed one (1);  exterior advertisements or advertising signs shall only be placed or located on the rear end of the taxicab;  exterior advertisements or advertising signs shall not exceed sixteen centimetres by ninety-two centimetres (16cm x 92cm) in size;  the number of rooftop mounted signs shall not exceed one (1);  a rooftop mounted sign shall be illuminated;  a rooftop mounted sign not exceed one hundred and twenty-two centimetres in length, seventy-nine centimetres in width, and forty- six centimetres in height (122cm L x 79cm W x 46cm H); and
• (ii) any exterior advertisement painted on a vehicle or secured on a rooftop advertising sign, not in accordance with the advertising prerequisites contained in paragraph 49(1)(o) but previously approved by the Director Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx of Licensing as of May 28, 2003, shall be removed from the taxicab at the earlier of the date upon which the taxicab is repainted, replaced, or May 28, 2005;
• (p) operate or permit the operation of a taxicab of which he or she is the owner

unless equipped with a taxicab meter which has been tested, sealed and approved by the Director of Licensing or Municipal Officer unless authorized under section 39;

• (q) operate or permit to operate a taxicab when the taximeter is out of order or defective in any way or the taximeter seal is broken, altered or not intact unless authorized under section 39;
• (r) use or permit to be used any taxicab licence issued to such owner pursuant to this Schedule for any vehicle other than the vehicle for which the licence was issued;
• (s) knowingly drive or permit to be driven about the streets in his or her cab any person for the purpose of soliciting from the cab for acts of prostitution or conducting or soliciting any illegal acts;
• (t) operate, or permit to be operated, a taxicab which was constructed or subsequently modified to permit the loading, transportation and off-loading of those individuals confined to a wheelchair, or similar device used to assist the physically disabled, without transfer, which does not comply with Regulation 629 of the Revised Regulations of Ontario, 1990 (Vehicles for the Transportation of Physically Disabled Persons) made under the Highway Traffic Act;
• (u) when requested by the Director of Licensing, fail to return or surrender any licence, owner’s plate, or other documentation or identification, issued by the Director of Licensing pursuant to this Schedule, to the Director of Licensing; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (v) when requested by the Director of Licensing, fail to surrender to the Director of Licensing any daily trip sheets prescribed and required by this Schedule;
• (w) lease or otherwise lend an owner’s licence issued under this Schedule or a vehicle approved for use as a taxicab unless approval by the City has been granted;
• (x) by a written or verbal agreement sub-lease the taxicab or transfer the responsibility for the operation thereof to a third party;
• (y) enter into any written or oral agreement, directly or indirectly, permitting or acquiescing in the operation of the taxicab for which the licence was issued, by any other person who is not a licensed taxicab driver; or
• (z) shall permit his or her taxicab plate or the operations thereof to be used on a vehicle that does not comply with this Schedule TAXICAB BROKER DUTIES 50.(1) Every licensed taxicab broker shall:
• (a) maintain an office, from which the taxicab brokerage is operated;
• (b) require all taxicab owners who have entered into arrangements with such broker for the provision of taxicab brokerage services to affix to the side doors of the vehicle identification numbers and letters in a form approved by the Director of Licensing;
• (c) provide to the Director of Licensing the name of every owner and driver required to be licensed under this Schedule with which he or she has entered into any arrangement for the provision of taxicab brokerage services;
• (d) keep a record of all owners operating taxicabs in association with him or her such record to show the number of taxicabs operated by each owner, including Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx his or her name and address and the number of the licence issued under this Schedule in respect of each;
• (e) notify the Director of Licensing, in writing, within ten (10) days of any additions or deletions from the list provided under subsection (3) of this section;
• (f) carry on or engage in or otherwise continuously operate the taxicab brokerage business within the City;
• (g) require all owners and drivers of taxicabs operating within the broker’s taxi fleet to comply with the requirements of this Schedule;
• (h) maintain an accurate record of all requests for the hire of a taxicab along with the following information for each taxicab dispatched:
• (i) the number of the taxicab owner licence issued under the provisions of this Schedule;
• (ii) the date and time of receipt of the order and of the dispatching;
• (iii) the name and taxicab driver licence number of the driver; and
• (iv) the address to which such taxicab is dispatched, and retain these records for a twelve (12) month period;
• (i) dispatch a taxicab to any person requesting service within the municipality,

unless the person requesting service has not paid for a previous trip and these facts are verified by the broker;

• (j) post in a conspicuous location in the business office, viewable by the public, the licence issued under this Schedule;
• (k) at the direction of the Director of Licensing not dispatch calls to any taxicab, if the licensed owner or licensed driver, in the opinion of the Director of Licensing, has contravened any section of this Schedule; Revised: November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (l) at the request of the Director of Licensing, provide a list showing the number of taxicabs available for service to the public on any particular day, including the times when it was last available for service on that day and also including the number of dispatched calls serviced by each such taxicab;
• (m) employ or use only the services of an owner or driver licensed under this Schedule; and
• (o) post and maintain a copy of the Ontario Human Rights Commission’s publication entitled “Declaration of Management Policy”, on bulletin boards and on other similar locations provided for the regular posting of written notices to drivers or owners of taxicabs operating from the brokerage. TAXICAB BROKER PROHIBITIONS 51.(1) No licensed taxicab broker shall:
• (a) dispatch a taxicab for the purpose of carrying on or engaging in the conveyance of passengers within the City where the owner or driver of the taxicab does not hold a licence for their respective calling issued under this Schedule;
• (b) accept orders for, or in any way dispatch or direct orders to a taxicab, licensed under this Schedule:
• (i) when the activity would be illegal under a provincial or federal statute; or
• (ii) where the fare is less than that permitted under this Schedule.
• (c) accept orders for, or in any way dispatch or direct orders to a taxicab where

the owner of which is not licensed under this Schedule, for a pick-up location within the boundaries of the City; Revised:

• November 2023 C:\Users\apepper\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\38JEUW0B\Business Licensing 07-170 Consolidated (November 2023).docx
• (d) be permitted to have exclusive rights to any taxicab stand in the City;
• (e) enter into an agreement for the provision of brokerage services with a taxicab driver or a taxicab owner who is already affiliated with another taxicab broker;
• (f) charge a fare or enter into an agreement to charge a fare which is not in accordance with the approved tariff/fare set out in Appendix “1” to this Schedule;
• (g) when requested by the Director of Licensing, fail to return or surrender any licence issued under this Schedule; or
• (h) fail to carry on or engage in the taxicab brokerage business for which the taxicab brokerage licence has been issued. PROMOTIONAL SCHEMES 52.(1) A taxicab broker may offer, and the taxicab driver that agrees to provide the trip shall accept, a rate lower than the tariff for a taxicab trip to a maximum discount or promotion up to 20% off the maximum fare as calculated by the taxi meter at the City- regulated rate if:
• (a) the trip is booked with the taxicab broker or through a software application; and
• (b) the taxi meter in the taxicab can calculate and display the discounted rate to be charged to the passenger;